Arbitration of Consumer Conflicts
In case of dispute, the consumer can resort to the following entity:

Centro de Arbitragem de Conflitos de Consumo do Vale do Ave/Tribunal Arbitral - Guimarães
(+351) 253 422 410
Web: www.triave.pt
For updates and more information, check the National Consumer Portal at www.consumidor.pt
(under article 18 of Lei no. 144/2015, of 8 September)